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My order arrived damaged, what should I do?Updated 9 months ago

Please submit a hassle-free return request within 14 days of purchase via our Returns Portal. 

If between 15 and 30 days of purchase, please get in touch with our GXVE Beauty Support Team, and we'll review the defect on a case-by-case basis per our Returns Policy. 

Tip: Please attach any available photos so we can best assist.


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