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How do I make a return?Updated 9 months ago

Please review our Returns Policy.

To initiate a returns request, visit our Returns Portal within 14 days of purchase. Your order number can be found in the order confirmation email.


If product defects are discovered between 15-30 days, please get in touch via the link below and include details of the defect, photos, lot number, and order number, and we will review them on a case-by-case basis. GXVE Beauty Support reserves the right to offer a replacement of the product at their discretion. Refunds will not be provided.

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