How do I make a return?Updated a year ago
Please review our Returns Policy.
To initiate a returns request, visit our Returns Portal within 14 days of purchase. Your order number can be found in the order confirmation email.
If product defects are discovered between 15-30 days, please get in touch via the link below and include details of the defect, photos, lot number, and order number, and we will review them on a case-by-case basis. GXVE Beauty Support reserves the right to offer a replacement of the product at their discretion. Refunds will not be provided.